Defence · NATO & Royal Navy Case Study
NATO & Royal Navy Training Modernisation
17%
Increase in pass rates · 20% fewer failures
Experience built in high-stakes environments
Ministry of Defence
Royal Navy
Korn Ferry
NHS & Healthcare
Housing Associations
Public Sector
The challenge
Established training needed to lift operational readiness and learner performance.
Why it mattered
Pass and failure rates directly affect how quickly capable people reach the front line.
The approach
What I did, and what it delivered.
Approach
- DSAT-compliant Training Needs Analysis
- Blended learning design targeted at the specific failure points
- Coaching interventions
- E-learning solutions
Deliverables
- A DSAT-compliant TNA identifying specific pipeline failure points
- Redesigned blended learning content
- A coaching intervention model
- Supporting e-learning modules
The outcome
Results, measured.
- 17% increase in pass rates
- 20% reduction in failure rates
- Higher readiness and better learner performance
Commercial impact
Fewer failures means less wasted training capacity and faster time for capable people to reach the front line — a direct improvement in the return on the training pipeline's cost.
Transferability
Any training pipeline with an identifiable pass/fail bottleneck — not only military — can apply the same targeted-diagnosis approach rather than redesigning the whole programme.
Lessons learned
Target the few points that move pass rates, rather than redesigning everything.
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